Imagine that your package was opened by an automatic unpacking machine during delivery!

In today’s e-commerce era, there are more and more parcels, and express companies need to deal with more and more parcels. In order to ensure the efficiency and accuracy of express delivery, many express delivery companies have begun to use automatic equipment, including automatic box openers.

Automatic box opener is a kind of automatic equipment, which can open the package automatically after the package arrives in the express warehouse. This kind of equipment can reduce labor cost and time, and improve work efficiency. However, if not handled properly, the automatic box opener may also cause damage to the package.

So, what if your parcel is opened by an automatic unpacking machine during delivery? Here are some steps that I hope will help you.

Step 1: check the package

When you receive a package, the first thing to do is to check the package for any damage. If you find that the package has been opened, you should contact the express delivery company immediately and ask them to compensate for the damaged package.

Step 2: contact the express company

If you find that the package has been opened, you should contact the express delivery company immediately and inform them that the package has been opened by the automatic unpacking machine. The courier company will provide you with some solutions, such as a refund, resend a package or provide other compensation.

The third step: safeguarding rights

If you think the handling method of the express delivery company is unreasonable, you can protect your rights through legal means. You can complain to the local consumer association or file a lawsuit through the court. In this process, you need to prepare relevant evidence, such as photos of the package, documents of the courier company, etc.

Summary

Automatic box opener is an efficient automatic equipment, which can help express companies to improve their work efficiency. However, if not handled properly, the automatic box opener may also cause damage to the package. If your package is opened by an automatic unpacking machine during delivery, you should contact the express delivery company immediately and ask them to compensate for the damaged package. If the handling method of the express delivery company is unreasonable, you can protect your rights through legal means. I hope this article will be helpful to you.